The design of the saree is no doubt is beautiful.but the back of it is total white which looks weird.beacause of the black and white contrast it gives the feel of a bedsheet. I purchased this saree after watching your video On Italian crepe saree where you did not mention of the while back of the saree. It's quite misleading.
Thank you for sharing your feedback. We truly appreciate you taking the time to review the saree.
We’re glad to know you liked the design. Regarding the back side of the saree, Italian crepe sarees with digital prints often have a lighter or plain reverse, which is a standard characteristic of this fabric. That said, we understand that expectations can vary, and we’re sorry to hear that this detail didn’t match what you had in mind.
We would like to clarify that our intention is never to mislead. Your feedback helps us understand where we can communicate product details more clearly in future videos and listings.
Please note that we are always here to help. If you had contacted us directly via call, WhatsApp, or through the return/exchange option on our website, we would have been more than happy to assist you with a suitable solution as per our policy.
Even now, we request you to please connect with our support team. We truly value our customers and will do our best to help you.
Thank you once again for your honest feedback. It helps us improve and serve you better.
Warm regards,
Team Chitra Apparel
really appreciate that from a small town in rajasthan you are doing wonderful job, thank for saree
aaj hi mili ye saree or bilkul whi saree mili jesi dekhi ti , thank you
What I show in the photo got it same in colour and texture.Now I can say Chitra aperal is very reliable for on line shopping. Thanks
Hi sir. received the saree. .thank you for your quick response and clear tracking information 🙏
